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info@thebiggifts.com 0172 - 25 70 43

On our B2B website we apply a one-time shipping charge due to the fragility of our products, which often have to be shipped separately. ๐Ÿ“ฆ

Specifically, wine and beer bottles are shipped in certified shipping boxes, which are expensive to purchase.
We usually send about 5 to 6 of these boxes per order.
We make every effort to package and ship your order with the utmost care. ๐Ÿ“ฆ๐Ÿšš

Minimum Order Value:
The minimum order amount is โ‚ฌ150 excl. VAT.
This minimum order value allows us to work more sustainably by using less packaging and filling material, resulting in fewer CO2 emissions.

Free shipping on orders over โ‚ฌ500 excluding VAT

Urgent orders:
If you need your order sooner, please contact us. We strive to help you further and shorten delivery times. โœจ๐Ÿ“ฆ

Defects and Returns:
Report defects within 5 working days with clear photos and quantities.
Returns will only be accepted in the original packaging, provided it is not discolored or damaged.
The shipping costs for returns are for the sender.

Do you have questions or specific requests? Do not hesitate to contact us. We are ready to assist you and handle your order with the utmost care. ๐Ÿ“ฆ๐Ÿšš

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